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Keenkong provides the ability for any brand to engage deeply with a real-time audience in a cost effective fashion.
Today on the Web, millions of people are talking about brands, companies and celebrities. This activity is fueling an ongoing marketing shift; from the “broadcasting” of brand messages, to the engagement of individuals in real-time conversations.
Some services have sprung up that allow a brand to scan the web to spot trends, other services are attempting to enable personalized responses through the use of legacy solutions and (expensive) manpower.
Keenkong combines the above solutions with sophisticated natural language processes to provide brands with the ability to cost effectively engage in proactive and reactive communications with their audiences.
Keenkong thereby enables brands to automatically capture, parse and group real-time messages from multiple social-networking platforms and provide a customizable talkboard for delivering personalized responses.